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Getting Tutoring Help FAQs
Here are some key signs to watch for:
– Falling Behind in School: Struggling with core subjects or bringing home low grades
– Loss of Confidence or Motivation: Avoids homework, seems frustrated, or says, “I can’t do this”
– Teacher Recommendations: Teachers suggest extra support or intervention
– Test Anxiety or Poor Performance: Struggles with quizzes and exams
– Learning Gaps or Missed Lessons: Gaps from absences or school changes affecting progress
If any of these sound familiar, a tutor can help your child regain confidence, close learning gaps, and feel better prepared for school.
– Seeking Enrichment: Looking to strengthen skills or get ahead academically
Tutoring can boost your child’s confidence, improve academic performance, and fill learning gaps. With personalized instruction tailored to their needs, students develop stronger study habits, stay motivated, and master challenging concepts. Tutoring also fosters a positive attitude toward learning, setting them up for long-term success.
The length of tutoring varies based on each student’s needs and goals. Some students may only need short-term support to catch up or prepare for a specific test, while others benefit from ongoing sessions to build skills and stay ahead. After an initial assessment, we’ll create a customized plan and regularly evaluate progress to ensure your child gets the right level of support for as long as needed.
The ideal frequency of tutoring sessions varies based on your child’s individual needs and learning goals. Typically, attending sessions two to three times a week can provide the consistency needed for effective learning and reinforcement of concepts. However, some students may benefit from more frequent sessions, while others might thrive with just one session per week. It’s essential to discuss your child’s specific situation with the tutor to determine the best schedule for their success. Our tutoring sessions are 60 minutes (1 hour), or longer upon request.
Yes! You have the flexibility to decide how often your child attends tutoring sessions each week or month. We’ll work with you to create a schedule that fits your child’s needs and your family’s routine. Whether it’s a few sessions to prep for a test or consistent, ongoing support, we’re here to help you find the right balance. Sessions take place once a week, twice a week, or more if desired. Our tutoring sessions are 60 minutes (1 hour), or longer upon request.
Individualized tutoring is better because it offers personalized attention, allowing tutors to tailor lessons to each student’s unique needs and learning style. This focused approach enables students to learn at their own pace, boosting confidence and motivation while fostering a strong rapport with their tutor. Overall, this customized experience leads to more effective learning and significant academic growth.
After each session, tutors will offer optional practice activities to reinforce the skills learned during lessons. Additionally, tutors can provide more homework if requested by parents.
Yes, we’re happy to help your child with their homework upon request! Simply let your tutor know. If your child is working with a tutor virtually, please email their tutor in advance so the homework can be ready on the screen when the session begins.
Yes, Extra Mile Tutoring requires an adult (18 years or older) to be present at the location of the session for the duration of the tutoring. However, we strongly recommend that parents or guardians are not in the same room as the tutoring session to minimize disruptions, avoid distractions, and reduce the risk of illness exposure.
Yes, with your permission we will collaborate with your child’s school and any special education teachers to help ensure your child is reaching his/her optimal potential/goals.
About Extra Mile Tutoring Services
We work with parents and tutors to agree on a set schedule, as regular attendance is crucial for progress.
We understand that unforeseen circumstances may arise. We kindly request that cancellations or rescheduling occur only in emergencies. Please notify us as soon as possible. Cancellations with less than 24 hours’ notice may incur a fee.
If your child’s tutor becomes unavailable, we will match them with another qualified tutor from our team to ensure continuity of service.
While we don’t have a specific satisfaction guarantee policy, we are committed to your satisfaction. Our admin team regularly checks in with clients to ensure they are happy with our services, and we always welcome feedback. If you’re not completely satisfied, we’ll work with you to make improvements, adjust your child’s lessons, and if necessary, match your child with another tutor.
Since payment is due at the time of each session on a pay-as-you-go basis and no upfront fee is required, we do not offer refunds or credits. There is no commitment to continue services for any specific period. However, we recommend booking services throughout the school year and continuing at least through the duration of a school semester for the best results. If you choose to discontinue, we simply ask for a two-week notice.
At Extra Mile Tutoring, we provide personalized, compassionate support for students with a wide range of special learning needs. Our certified Special Education tutors, along with professionals with specialized training, are dedicated to helping students overcome unique challenges. For those with language-based learning differences, we offer tutors trained in LETRS, Wilson Foundations, Orton-Gillingham, and other science of reading programs—proven, multisensory methods for teaching reading, writing, and spelling. We tailor lessons to meet each student’s Individualized Education Program (IEP) goals and focus not only on academic growth but also emotional and life skills development. This approach ensures every child is empowered to succeed at their own pace. To learn more, refer to the Special Education page of our website.
At Extra Mile Tutoring, we are committed to ensuring that every child receives the support they need to succeed. If you feel that your child’s needs are not being met, we encourage you to reach out to us right away. We will work collaboratively with you and the tutor to identify the specific challenges and explore effective solutions. This may include adjusting the teaching approach, modifying lesson plans, or utilizing different strategies to better accommodate your child’s learning style. If necessary, we can also match your child with a different tutor who may be a better fit for their needs. Our goal is to ensure that your child feels supported, confident, and able to make progress at their own pace.
Absolutely! Our tutors are trained to adapt their methods to meet your child’s learning style.
At Extra Mile Tutoring, there is no long-term commitment required. Our services are offered on a pay-as-you-go basis, with payment due at the time of each session. There is no upfront fee, and you are not committed to a specific duration of service. However, we recommend booking tutoring sessions throughout the school year and continuing at least through the duration of a school semester for the best results. If you choose to discontinue services, we ask for a two-week notice to accommodate scheduling and ensure a smooth transition.
Cancellation Policies:
If more than 24 hours’ notice is given, there will be no charge, and we’ll work to reschedule at a convenient time. If cancellation occurs less than 24 hours in advance, the full session charge applies unless the tutor is able to reschedule within 7 days, depending on availability. If your child does not show up within 15 minutes of the scheduled session time, it will be considered a “No Show,” and the full session charge will apply. If notification is provided within 15 minutes of the scheduled start time that you will be late, the tutor will wait, but the session will end at the scheduled time, and the full session charge will apply.
There are no hidden fees! Extra Mile Tutoring provides materials, but parents may purchase additional items if desired. Payment is accepted via Zelle without transaction fees. If you prefer to pay by credit card, a convenience fee will apply.
Extra Mile Tutors
We recognize that the quality of education hinges on our tutors’ capabilities. That’s why we implement a thorough selection process that includes:
Teaching Experience: Tutors must have prior experience teaching or tutoring, with a strong understanding of both academic content and effective instructional methods. We prioritize tutors who have hands-on experience and the ability to adapt their teaching methods to meet the diverse needs of students, enabling them to build strong connections with each learner and foster academic growth.
Phone and Virtual Interviews: Tutors participate in interviews where they elaborate on their expertise, their ability to handle specific situations, and demonstrate their teaching abilities through mock lessons
References: Verifying professional experiences and educational qualifications
Background Checks: Ensuring a safe learning environment
Yes!
We conduct background checks, check references, review transcripts, and verify teaching certificates. In addition, our thorough interview process includes phone and virtual interviews where tutors demonstrate their teaching abilities through mock lessons, discuss their expertise, and share how they handle various situations. This ensures that tutors not only meet the academic requirements but also possess the skills to effectively teach and connect with students.
If you’re not satisfied with your tutor’s performance, please contact us as soon as possible. We are committed to finding the best match for your child and ensuring their academic success. Your feedback is invaluable, and we will work closely with you to address any concerns. We may make adjustments to the tutor’s teaching approach or, if necessary, match your child with a different tutor better suited to their learning needs. Our goal is to ensure your child receives the highest quality of tutoring and feels confident in their progress.
If your child is struggling to connect with their tutor or isn’t progressing as expected, please reach out to us. We are dedicated to your child’s success and take your concerns seriously. We will work with you to assess the situation, gather feedback, and determine if any adjustments are needed, whether it’s changing the tutor’s teaching approach or pairing your child with a different tutor better suited to their learning style. Our goal is to ensure that your child feels supported, understood, and confident in their learning, and we are committed to finding the right match to help them succeed.
Our tutors create engaging, personalized lessons tailored to each child’s interests, incorporating interactive elements like games, rewards, and active activities. If low engagement persists, we adjust the lesson plan to maintain interest. We also encourage open communication with parents, collaborating to set goals and establish a system of encouragement at home to ensure consistency and motivation. We take feedback seriously and work closely with families to assess the situation and find a better match if needed. Our goal is to keep students motivated, engaged, and excited about learning.
Our tutors are trained to adapt to students’ needs, ensuring a productive and engaging learning environment. We use strategies like breaking tasks into manageable steps, positive reinforcement, interactive games, and rewards to prevent frustration and keep students interested. If a student loses focus, we adjust lessons to match their interests and include active activities to re-engage them. We strive to make learning fun and maintain open communication with parents to ensure consistent support both in and out of sessions.
We monitor and evaluate the performance of our tutors through regular performance reviews, check-ins, and by reviewing tutoring summaries. Additionally, we encourage our tutors to stay up-to-date with the latest educational methods by continuing their professional development and completing ongoing training. This ensures they remain equipped with the most effective teaching strategies and stay informed about the latest trends in education.
Yes, we provide regular progress updates to keep you informed about your child’s academic development. We offer routine assessments to track your child’s progress and monitor their growth over time. In addition, we schedule periodic check-ins to discuss your child’s progress, address any concerns, and adjust lesson plans as needed to ensure goals are being met. These updates and assessments help ensure that your child is on track and receiving the support necessary to reach their academic goals. Communication with parents is a priority, and we work together to make any adjustments to ensure continued success.
If you feel your child is not connecting well with their tutor or if the relationship isn’t working as expected, we encourage you to reach out to us as soon as possible. Your feedback is essential in helping us make the necessary adjustments to ensure your child’s success. We are committed to providing a positive and effective learning experience, and if a change is needed, we will work closely with you to assess the situation. This could involve matching your child with a different tutor whose teaching style better aligns with your child’s learning needs or making adjustments to the current tutor’s approach. Our goal is to ensure that your child feels supported and motivated throughout their educational journey. We also maintain open communication with both parents and tutors to address any concerns promptly and make improvements where needed. Your child’s progress and well-being are our top priorities, and we are here to make sure they receive the best possible support.
If your tutor goes on leave or is unable to continue, we will do our best to find a replacement with another highly qualified tutor from our team. We understand the importance of continuity in your child’s learning and will work quickly to match your child with a suitable tutor.
Getting PSAT/SAT/ACT Help
The ACT score requirements vary by college, so it’s best to check with each institution for their specific standards. You can also consult with our Center Director to discuss this important topic further. For more information on national ACT scores, feel free to reach out.
The ACT lasts for 3 hours and 35 minutes, plus an additional 40 minutes if you choose to take the optional writing section. Here’s the breakdown:
English: 45 minutes
Math: 60 minutes
Reading: 35 minutes
Science: 35 minutes
The ACT is available seven times a year in the following months: February, April, June, July, September, October, and December. It’s advisable to begin your preparation as early as possible. If you have questions about the best time to start, please find a local center and speak with one of our specialists.
The ACT consists of four sections: English, Math, Reading, and Science, each scored on a scale of 1 to 36. These individual scores are averaged to create an overall composite score, also ranging from 1 to 36. The optional writing section includes four domain scores: Ideas and Analysis, Development and Support, Organization, and Language Use and Conventions, each scored on a scale of 2 to 12. These scores are averaged to generate a composite score within the 2-12 range. Your score reflects the number of correct answers, and there are no penalties for incorrect answers. Each college sets its own ACT admission criteria, so check with your chosen institutions to find out the scores you need. You have the option to choose which ACT scores to send to colleges.
You can take the ACT as many times as you wish, though most students typically take it once or twice. It’s common to take the test in the spring of your junior year and, if necessary, again in the fall of your senior year. Consider retesting if you encountered issues during your first attempt, such as illness or misunderstandings regarding the test directions, or if you feel your initial scores don’t reflect your true abilities. If you take the test multiple times, you can select which scores to send to colleges.
SAT score requirements differ from college to college, so it’s essential to check with each institution for their specific standards. You can also consult with our Center Director to discuss this important topic. Find a location near you for more assistance.
Start as early as possible! Since this test can significantly impact your child’s future, they’ll benefit from ample preparation. First, establish the target score your child aims to achieve. Then, take a practice exam to see how close they are to this goal. You can find practice exams in various publications, or we can administer one at our center. If improvement is needed, consider enrolling in our top-notch prep course for the best results! Learn more about the benefits of SAT tutoring.
The SAT is administered seven times a year, typically in March, May, June, August, October, November, and December. It’s advisable to begin your preparation as early as possible. If you have questions about the best time to start, please visit a local center to speak with one of our specialists.
Scores are generally available online about 19 days after the test date and via mail within approximately 27 days. If you wish to receive scores by phone, they follow the same timeline as online scores, but an additional fee applies.
The SAT lasts for 3 hours, plus an additional 50 minutes if you choose to take the optional essay. Here’s the breakdown:
Reading: 65 minutes
Math: 80 minutes
Writing and Language: 35 minutes
You can take the SAT as many times as you like, though most students typically take it once or twice. It’s common to take the test in the spring of your junior year and, if needed, again in the fall of your senior year. Consider retesting if you encountered any issues during your first attempt, such as illness or misunderstandings regarding test directions, or if you believe your initial scores do not accurately reflect your abilities. If you take the test multiple times, you can select which scores to send to colleges.
The SAT comprises two primary sections: Evidence-Based Reading and Writing, and Math. Each section is scored on a scale from 200 to 800, resulting in a combined total score ranging from 400 to 1600. Scores are based solely on the number of correct answers, and there are no penalties for incorrect answers. Each college establishes its own SAT admission requirements, so check with your prospective colleges to determine the scores you need to achieve. You can choose which SAT scores to send to colleges.
Subject Tutoring Questions
We help students set and achieve their academic goals through the following strategies:
Personalized Goal Setting: We work with each student to identify their interests and strengths, tailoring goals to align with their academic, personal, or skill-based aspirations.
Progress Tracking: We use diagnostic assessments to monitor and track progress, ensuring that growth is measurable and aligned with the student’s goals.
Collaboration with Teachers: With permission, we collaborate with classroom teachers to gather input and feedback on specific areas where the student may be struggling, ensuring our tutoring sessions focus on the most impactful skills.
Parental Involvement: We provide resources, celebrate both small and large achievements, and involve parents in the goal-setting process, ensuring support at every step.
Comprehensive Approach: This approach helps students stay motivated and on track, maximizing their potential for success.
We definitely can help with specific assignments and projects during tutoring sessions. We do ask that students/parents notify their tutor ahead of time so the tutor has plenty of time to plan/prepare for the project or assignment. However, we do focus more on skill-building within the subjects the parents have requested.
Virtual Tutoring Questions
What platform or software do you use for online tutoring?
We use Zoom for all online tutoring sessions.
Is the platform user-friendly for kids? Will my child need any special equipment?
Zoom is very user-friendly for both tutors and students, and no special equipment is necessary for a successful virtual session. However, a device with a camera is required to ensure proper interaction, and we recommend using a computer with a mouse over an iPad to fully utilize the interactive features of the lessons. This setup ensures the best experience for both engagement and functionality during the session.
How do you handle potential technical issues during sessions? What kind of tech support is available?
We are equipped to address any technical difficulties that may arise and will work with you to resolve issues as they come up.
How do you keep my child engaged and focused during online sessions?
Our online sessions mimic face-to-face interactions, incorporating elements such as interactive activities, videos, and games to maintain student engagement.
What interactive tools do you use to enhance learning?
We utilize a variety of interactive tools, including:
-Virtual whiteboards
-Screen sharing
-Student-controlled screen interactions
-Educational games
How do you manage screen fatigue and keep sessions fun?
We use a mix of visuals, activities, and hands-on engagement to make our sessions dynamic and maintain interest.
What if my child isn’t connecting with the tutor?
If your child isn’t connecting with their tutor, we value your feedback and will work with you to find a better match. We are committed to ensuring your child’s success and can promptly assign a new tutor if necessary to provide the best learning experience.
What if engagement drops or progress stalls?
We closely monitor student engagement through regular assessments and feedback. If engagement drops or progress stalls, we adapt our teaching strategies to re-engage the student. This may include modifying lessons, incorporating more interactive or hands-on activities, and adjusting our approach to keep the student motivated. We also collaborate with parents and teachers to ensure support at home and in the classroom to maintain progress.
How do you ensure my child’s privacy and security during online sessions?
We prioritize privacy and security, and all tutoring sessions are not recorded to protect your child’s confidentiality. Any information shared with Extra Mile Tutoring is kept strictly confidential.
How do you maintain a personal connection with students in an online format?
Our tutors adapt to each student’s individual learning styles and needs, ensuring a personalized experience that can be as effective as in-person tutoring. Online platforms offer access to a range of digital resources and interactive materials to enrich the learning experience.
What strategies do you use to ensure active participation in a virtual setting?
We employ various strategies, including the use of visuals, discussions, and interactive activities to encourage active participation and engagement throughout each session.
What are the minimum technical requirements for participating in online tutoring?
For a smooth and successful online tutoring experience, students must have access to a device with a webcam and microphone, as these are essential for interactive communication with the tutor. While mobile devices can be used for sessions, we highly recommend using a computer or laptop with a mouse for optimal functionality. A computer offers more flexibility and allows students to fully utilize interactive features, such as shared screens, digital whiteboards, and other tools that enhance the learning experience. Additionally, a stable internet connection is essential to prevent disruptions during the session. Using a laptop or desktop will ensure students can engage in lessons with all available resources and features.
Can my child access sessions from any location?
Yes, your child can participate in sessions from any location with a stable internet connection.
What happens if there are technical difficulties during a session?
If technical issues arise, we will evaluate the situation on a case-by-case basis to determine how to proceed, including rescheduling if necessary.
Can I observe the online sessions?
We ask that an adult (18 years or older) be present at the location during the session, but we recommend that parents not be in the same room to limit distractions.
How will you communicate my child’s progress in an online setting?
We believe in open communication for student success. At the end of each week, you will receive a typed summary from your child’s tutor detailing the concepts covered and suggestions for follow-up activities. Optional homework can also be assigned upon request.
How can I support my child’s learning outside of online sessions?
Parental involvement enhances the learning experience. Here are some suggestions:
– Review the tutoring summary together to discuss progress.
– Establish a routine for homework or study activities.
– Create a positive, distraction-free learning environment.
– Engage in suggested activities to make learning fun.
– Encourage questions about the material being learned.
– Provide resources, such as books or educational games, related to the topics covered.
– Celebrate progress to boost motivation and confidence.
– Stay in touch with the tutor for ongoing feedback and support.
Are online sessions priced differently from in-person sessions?
Yes, in-person sessions are slightly higher in price compared to virtual sessions.
How are payments handled for online tutoring? Do you offer flexible payment options?
All payments are processed through our tutoring portal. Invoices are issued weekly, with payments due at the end of each week via Zelle or credit card.
How do you assign and review homework or practice materials online?
Tutors will provide homework upon request, which will accompany the weekly tutoring summary. Homework can be reviewed at the start of the next session if parents request it.
Will my child take assessments or quizzes during the online sessions, and how are these handled?
During the first session, parents can choose to have their child undergo a diagnostic assessment in Math and/or Reading/English Language Arts. This assessment will evaluate understanding of various concepts and provide insights into the student’s grade-level proficiency and knowledge gaps. Parents will receive a detailed report, and there is no additional fee for this assessment, just our standard hourly rate. Students can retake the assessment annually or as needed.
Do you offer a trial session to help my child adapt to the online format?
While we do not offer a discounted first session, we understand the importance of comfort and adaptation to the online tutoring format. We strive to make the online learning experience as user-friendly as possible, and tutors work with students to ensure a smooth adjustment to the virtual tools and environment. There is no long-term commitment required after the first session, allowing students and families to evaluate the experience and decide if it’s the right fit.
If my child struggles with online learning, can we switch to in-person tutoring?
Absolutely! If online learning isn’t the best fit for your child, we can switch to in-person tutoring, provided your current tutor offers that option. If not, we can help arrange sessions with another in-person tutor who has availability in your area. While many students are pleasantly surprised by the success of virtual tutoring, we are flexible and committed to finding the best learning format for your child. You are welcome to unenroll at any time if in-person sessions are preferred.